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By giving us visibility of all documentation associated with a claim, it has significantly improved our claim submission and payment reconciliation process and we are delighted with it.
Claims Management
Hospital administration is hard enough without the added burden of paper-based insurance claims. Mistakes happen and cashflow grinds to a halt. Missing paperwork adds weeks to turnaround times with hospitals and consultants re-submitting documents. Worse still, the only copies of the claim usually reside with the insurer which makes query resolution almost impossible without re-collating all the paperwork.
The SoftCo FormsAccess solution
With SoftCo FormsAccess, complex patient claim processes are streamlined to save time and collect money faster. A single electronic version ensures both parties are always working from the same document. Stored securely, patient claim files can be easily searched and retrieved by the hospital, consultant and insurer. Sharing a single view of the same documents makes a complicated process much simpler, saving time and money for all concerned.
Key Benefits:
- Faster payments and reduced queries
- Elimination of forms re-submission
- Instant access to documents for query resolution
- Integration with existing Hospital Information Systems
- Secure compliant document storage